Dear Toby, I keep hearing about businesses switching to a 4-day work week, and I’m wondering if that’s something a small business like mine should consider. What are the real benefits, and how can I make sure it works without hurting operations? — Curious in Canmore Dear Curious, Fantastic question — and one a lot of small business owners are asking right now (usually around Thursday afternoon when the weekend still feels far away). The 4-day work week has gone from “interest

If I asked you to describe your workplace in one word, would “joyful” come to mind?  Most leaders wouldn’t say yes — not because they...

On May 28, 2025, the Ontario government introduced Bill 30: The Working for Workers Seven Act . If passed, it will make changes to three...

Employment contracts are meant to give clarity and protection for both employers and employees. But as a recent case shows, if...

When was the last time you reviewed how your compensation stacks up against the market? If you can’t remember, you’re not alone. Many...

When a customer complains about an employee’s conduct, it can feel like a clear-cut case for discipline—or even termination. But a recent...

Big changes are coming to employment law in Saskatchewan—and small to mid-sized businesses (SMBs) need to get ready. As of May 13, 2025,...

Spoiler: It’s way cheaper than you think—and it might just save your sanity. Let’s be honest—running a business is a juggling act. You’re...

Dear Toby, I’ve got someone on my team who’s not doing anything wrong on paper, but their tone is harsh, they roll their eyes in...

Welcome to our column, Dear Toby. We take real life HR questions and give real HR advice. Have a question or topic you'd love covered in...

Incentive programs are meant to drive performance, boost morale, and keep employees engaged. But when they go wrong? Well, let’s just say...

Welcome to our column, Dear Toby. We take real life HR questions and give real HR advice. Have a question or topic you'd love covered in...

Addressing High Turnover and Underperformance Client:  Small Professional Services Firm Industry:  Professional Services  Employees:  ...

In the realm of small business operations, Human Resources (HR) metrics are invaluable tools for assessing the health and effectiveness...

This is part 3 of a 4 Part Mini-Series On Resistance to Change: What it Looks Like and How to Recognize it.  Implementing change in any...

This is part 2 of a 4 Part Mini-Series On Resistance to Change: What it Looks Like and How to Recognize it.  Implementing change in any...

In the realm of Human Resources (HR), efficiency and effectiveness are key drivers of success. As businesses strive to streamline their...

Performance Improvement Plans (PIPs) are invaluable tools for organizations of all sizes seeking to address performance issues by...

Small and medium-sized enterprises (SMEs) form the backbone of economies worldwide, driving innovation, creating jobs, and fostering...