Leadership

In Part 1 of this series, we explored why hiring right matters and how high-performing teams think about outcomes, behaviour, and values before posting a role.  Now let’s get practical.  Now let’s get practical. Most organizations say they want high performers, but their recruitment process is built for speed or comfort — not performance. Job descriptions focus on tasks. Interviews focus on experience. Decisions rely on gut feel. Then leaders are surprised when new hires str

Welcome to our column, Dear Toby. We take real life HR questions and give real HR advice. Have a question or topic you'd love covered in our column? Send us an email at info@aandaconsulting.ca   Dear Toby,   I am a small business owner and, honestly, everyone who works with me is a contractor.  When I started, it made sense. I was small, cash flow mattered, and I did not want to deal with payroll, source deductions, vacation pay, CPP, EI, and all the things I know I would pro

High-performing teams are not found. They are built. And the first place organizations feel the difference is in hiring. For small and growing businesses, one mis-hire does not just slow things down. It changes how leaders spend their time. Instead of building the business, they compensate. They coach basic expectations, fix errors, redistribute work, and quietly lower standards just to keep momentum. The stress does not come from one person. It comes from the ripple effect a

Welcome to our column, Dear Toby. We take real life HR questions and give real HR advice. Have a question or topic you'd love covered in our column? Send us an email at info@aandaconsulting.ca   “Dear Toby, I want to thank my team this year but our budget is tight. Do you have any creative recognition ideas that don’t cost a fortune?” - Lost in Langley Dear Lost in Langley, First - thank you for even asking this question. The fact that you’re thinking intentionally about re

Dear Toby, I keep hearing about businesses switching to a 4-day work week, and I’m wondering if that’s something a small business like mine should consider. What are the real benefits, and how can I make sure it works without hurting operations? — Curious in Canmore Dear Curious, Fantastic question — and one a lot of small business owners are asking right now (usually around Thursday afternoon when the weekend still feels far away). The 4-day work week has gone from “interest

If I asked you to describe your workplace in one word, would “joyful” come to mind?  Most leaders wouldn’t say yes — not because they don’t want it, but because “joy” feels like something that belongs at a birthday party, not in a boardroom. After all, work is about performance, deadlines, and budgets… right?  Here’s the thing: joy isn’t a nice-to-have. It’s a competitive advantage.  When people find joy at work — through purpose, connection, and belonging — they don’t just f

When was the last time you reviewed how your compensation stacks up against the market? If you can’t remember, you’re not alone. Many...

Dear Toby, Our company is growing fast, which is exciting — but it’s also total chaos  behind the scenes. We’ve never done a formal HR...

Dear Toby, I’ve got someone on my team who’s not doing anything wrong on paper, but their tone is harsh, they roll their eyes in...

Do you find yourself feeling overwhelmed, tired, or on the edge at work more often than not? You're not alone. The fast-paced nature of...

Incentive programs are meant to drive performance, boost morale, and keep employees engaged. But when they go wrong? Well, let’s just say...

In today's fast-paced business world, fostering a positive company culture is essential for success. It not only improves employee morale...

In a world where interactions are inevitable, conflicts often arise. From the boardroom to the living room, knowing how to navigate...

In the dynamic landscape of modern business, the importance of effective leadership cannot be emphasized enough. Leaders are the driving...