Leadership

In Part 1 of this series, we explored why hiring right matters and how high-performing teams think about outcomes, behaviour, and values before posting a role. Now let’s get practical. Now let’s get practical. Most organizations say they want high performers, but their recruitment process is built for speed or comfort — not performance. Job descriptions focus on tasks. Interviews focus on experience. Decisions rely on gut feel. Then leaders are surprised when new hires str

Welcome to our column, Dear Toby. We take real life HR questions and give real HR advice. Have a question or topic you'd love covered in our column? Send us an email at info@aandaconsulting.ca Dear Toby, I am a small business owner and, honestly, everyone who works with me is a contractor. When I started, it made sense. I was small, cash flow mattered, and I did not want to deal with payroll, source deductions, vacation pay, CPP, EI, and all the things I know I would pro

High-performing teams are not found. They are built. And the first place organizations feel the difference is in hiring. For small and growing businesses, one mis-hire does not just slow things down. It changes how leaders spend their time. Instead of building the business, they compensate. They coach basic expectations, fix errors, redistribute work, and quietly lower standards just to keep momentum. The stress does not come from one person. It comes from the ripple effect a

Welcome to our column, Dear Toby. We take real life HR questions and give real HR advice. Have a question or topic you'd love covered in our column? Send us an email at info@aandaconsulting.ca “Dear Toby, I want to thank my team this year but our budget is tight. Do you have any creative recognition ideas that don’t cost a fortune?” - Lost in Langley Dear Lost in Langley, First - thank you for even asking this question. The fact that you’re thinking intentionally about re