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Case Studies
Real examples of business, HR and transformation challenges and how they were approached. Explore A&A client case studies covering people, processes, systems, change and business improvement, including the problem, our approach and the outcomes achieved.


Supporting Workforce Change Through a Voluntary Retirement Program
A Canadian industrial supply distributor needed a thoughtful approach to workforce change. A&A designed a voluntary retirement program with service-based payments, continued benefits, and flexible timing. More than 40% of eligible employees accepted.

Shilo Burt
Sep 64 min read


How We Built a National HR Shared Services Model at the Canadian Red Cross
A national HR transformation at the Canadian Red Cross replaced highly decentralized provincial processes with a hybrid shared services model, delivering at least $500K in recurring annual FTE savings while improving consistency, service and scalability.

Shilo Burt
Jun 2612 min read


From Contractors to Employees: Building Stronger HR Foundations for a Small Business
A four-person interior design business needed working arrangements that better reflected how its team operated. Through pay-as-you-go HR support, A&A managed the transition from contractors to employees and helped establish compensation, payroll, agreements, and clearer expectations.

Shilo Burt
May 254 min read


From Four to More Than 80: How A&A Helped Peak Perfection Prepare for the G7
With just 45 days to prepare, Peak Perfection needed to scale beyond its four-person team. A&A recruited more than 80 drivers and dispatchers and managed the people operation supporting its million-dollar-plus G7 transportation contract.

Shilo Burt
Apr 256 min read


From Paper File Rooms to Digital HR: Enabling Shared Services at the Canadian Red Cross
Decades of paper records stood in the way of national HR shared services. Before founding A&A, Shilo Burt led a Canadian Red Cross digitization project that strengthened records management and reduced physical records costs by approximately $150,000 annually.

Shilo Burt
Mar 255 min read


Supporting a Major Workforce Transition and Six Months of HR Stabilization
A confidential Canadian financial services organization needed additional capacity to implement a major workforce transition. A&A mobilized within days, supported employee exits and offboarding, and provided approximately six months of hands-on HR stabilization support.

Shilo Burt
Feb 254 min read


How a Small Business Saved $20,000 a Year on Employee Benefits
A benefits renewal prompted a closer look at costs and employee needs. In two months, A&A helped a small business save $20,000 annually against its previous plan, retain comparable coverage, and add paramedical flexibility and a health spending account.

Shilo Burt
Jan 254 min read


Case Study: Change Management Leadership Improves Onboarding Satisfaction
Client: National Not-for-profit Industry: Emergency and health services Employees: Over 3000 The Challenge A large...
System Administrator
Feb 5, 20252 min read


Case Study: Fractional HR Transformation
Addressing High Turnover and Underperformance Client: Small Professional Services Firm Industry: Professional Services Employees: ...
System Administrator
Jan 25, 20252 min read


Case Study: Strategic Benefits Management Unlocks $20k+ in Annual Savings
Discover how strategic benefits management unlocked over $20k in annual savings for a small business, without compromising quality.
System Administrator
Jan 10, 20252 min read
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