High-performing teams are not found. They are built. And the first place most organizations feel the difference is hiring. For small and growing businesses, one mis-hire does not just slow things down. It changes how leaders spend their time. Instead of building the business, they compensate. They coach basic expectations, fix errors, redistribute work, and quietly lower standards just to keep momentum. The stress does not come from one person. It comes from the ripple effect

Welcome to our column, Dear Toby. We take real life HR questions and give real HR advice. Have a question or topic you'd love covered in our column? Send us an email at info@aandaconsulting.ca   “Dear Toby, I want to thank my team this year but our budget is tight. Do you have any creative recognition ideas that don’t cost a fortune?” - Lost in Langley Dear Lost in Langley, First - thank you for even asking this question. The fact that you’re thinking intentionally about re