When a complaint is serious, the process matters.​
Workplace complaints can be difficult to navigate.​
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We conduct fair, impartial workplace investigations and provide employers with clear findings based on the information and evidence available.
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Investigations can be scoped to the situation, from focused reviews of a specific complaint to complex matters involving multiple allegations, witnesses, or significant documentation.
How We Can Help
COMPLAINTS​
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Harassment & Bullying
Workplace Misconduct
Policy Violations
Discrimination Concerns
Retaliation Complaints
INVESTIGATIONS
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Independent Investigations
Complex Investigations
Multiple Allegations
Senior Leader Complaints
Evidence & Document Review
OUTCOMES
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Findings & Analysis
Investigation Reports
Credibility Assessment
Policy-Based Findings
Employer Debrief
How Investigations Work
1. SCOPE​
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We review the complaint, allegations and available information to establish a clear investigation mandate.
2. INVESTIGATE​
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We gather relevant documents and evidence and conduct interviews with the parties and witnesses.
3. ASSESS​
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We analyze the evidence, assess credibility and make findings based on the appliable standard.
4. REPORT​
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We provide a clear written report outlining the evidence, analysis and findings.
What Makes Us Different
Is This Service Right for You?
Independent. Thorough. Practical.
EXPERIENCED INVESTIGATORS
Legal-firm trained investigators with extensive experience handling complex, high-stakes workplace matters. Each investigator has handled 50+ workplace investigations.
CLEAR PROCESS
A structured, impartial process with clear scope, allegations and expectations from the start.
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USEFUL REPORTS
Clear findings and analysis that help employers understand what happened and what comes next.
It might be appropriate when...​
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✓ A formal harassment or bullying complaint has been made
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✓ The allegations involve serious workplace misconduct
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✓ The complaint involves a manager or senior leader
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✓The matter involves multiple allegations or witnesses
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✓Internal HR cannot reasonably be independent
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Just need to bounce a situation off an HR professional?
Related Services
Senior HR leadership for organizations that need Fractional Director or CHRO expertise.
Frequently Asked Questions
When should a workplace investigation be conducted?
A workplace investigation may be appropriate when an employer receives a complaint or becomes aware of allegations involving harassment, bullying, retaliation, workplace violence, serious misconduct or other potential policy violations. Whether a formal investigation is required depends on the circumstances, applicable legislation, and the nature of the allegations.
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Why use an external workplace investigator?
An external investigator can provide additional independence, neutrality and specialized investigation experience, particularly when allegations are serious, involve senior leaders, create potential conflicts of interest or would be difficult for someone within the organization to investigate objectively. External investigations can also help organizations that don't have the internal capacity or expertise to conduct an investigation.​
​What happens during a workplace investigation?
While every investigation is different, the process typically includes reviewing the allegations and relevant documents, interviewing the complainant, respondent and relevant witnesses, reviewing the available evidence and assessing the information gathered. The investigator then makes findings based on the evidence and the applicable standard of proof and provides the organization with an investigation report.
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Do you conduct workplace investigations in Calgary and across Canada?
Yes. A&A consulting is headquartered in Calgary and conducts independent workplace investigations for organizations across Canada, from British Columbia to Prince Edward Island. Depending on the circumstances, investigations may be conducted in person, virtually, or using a combination of both.